June's Targeted Marketing Quarterly: Customer Service

June's Targeted Marketing Quarterly: Customer Service

Next Wednesday’s Event…RSVP today!!!

We are excited to invite you to the next networking event at goBRANDgo! (map & directions) which will be this Wednesday, June 9th.  Here’s the itinerary for the evening:

5:30-6:00:  Drinks, apps, & chatting
6:00-6:25: Individual introductions
6:25-6:40: Bill Collier, Collier Business Advisors:

“Delivering Excellent Customer Service”

  • Recruiting and hiring people who already understand the importance of customer relationships, and who truly believe in good service
  • Ongoing training and oversight (like secret shoppers and customer surveys) to ensure a continuing high level of service
  • Systems, policies and procedures that support the service effort and reinforce the importance of customer satisfaction. If you run your business without some attention to each of these areas, customer satisfaction will be at the mercy of your employees.
6:40-6:50: Discussion & Open Forum
6:50-7:00: Wrap-up & review
7:00+: Drinks, apps, & chatting

This event is put on as a free service for anyone who knows (or would like to know) goBRANDgo!.  We hope that you will find the speakers informative (you will) and the networking great (again…you will).

If you are interested in meeting some of St Louis’ best professionals and hear a great speaker, RSVP today, so we know how many people to expect.  I am looking forward to another great evening of good people, networking and education.  Let me know if you have any questions

Derek Weber
www.goBRANDgo.com

314.754.8712

goBRANDgo! is an integrated targeted marketing company that empowers marketing professionals, entrepreneurs, and businesses to increase profitability by achieving brand velocity.

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